mosavi_fm22
Level 1 (4 points)
Mac App Store

Q: your apple id has been disabled

i have problem with apple id , when i want to install app system message your apple id has been disabled .

iam try to reset password and not be  to fix that error message , please help for that.

sorry for bad engish.

iPhone 6, iOS 9.3.3

Posted on Aug 1, 2016 2:13 AM

by Ella Fitzgerald,Apple recommended
Ella Fitzgerald Ella Fitzgerald
Level 4 (2,872 points)
iPhone
A:

Go through these steps, If your Apple ID is locked - Apple Support,

here you can find useful links as well.

Posted on Aug 1, 2016 2:14 AM

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mosavi_fm22

Q: your apple id has been disabled

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  • Helpful answers

  • by Ella Fitzgerald,Apple recommended

    Ella Fitzgerald Ella Fitzgerald Aug 1, 2016 2:14 AM in response to mosavi_fm22
    Level 4 (2,872 points)
    iPhone
    Aug 1, 2016 2:14 AM in response to mosavi_fm22

    Go through these steps, If your Apple ID is locked - Apple Support,

    here you can find useful links as well.

  • by danielgullo,

    danielgullo danielgullo Aug 3, 2016 7:30 AM in response to Ella Fitzgerald
    Level 1 (4 points)
    Aug 3, 2016 7:30 AM in response to Ella Fitzgerald

    That solution does NOT work.  It happened simultaneously with 4 iPads we have using separate Apple IDs.  None of them are able to be updated; i.e. with the App Store app on the iPads.  We have tried reseting the passwords, etc.  Nothing works.

  • by Dah•veed,

    Dah•veed Dah•veed Aug 3, 2016 1:08 PM in response to mosavi_fm22
    Level 7 (34,847 points)
    Mac App Store
    Aug 3, 2016 1:08 PM in response to mosavi_fm22

    Apple ID security issues -

    Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.

    1. Go to http://www.apple.com/support/appleid/

    2. Choose Contact Support and click Contact Support

    3. Choose Other Apple ID Topics and choose the appropriate topic for your issue (Security questions or password)

    4. Choose, No Thanks, Continue

    5. Choose the best method for you for contacting Apple

     

    Late 2012 Mac mini, macOS ?;  Watch, 38 mm silver AL, Watch OS 2.2.2; iPad Air 2 & iPhone 6+, iOS ?;  Apple Airport Express