requires newer version of itunes

Question

requires newer version of itunes

I am unable to sync my phone to itunes via usb, as whenever i try, a message saying 'the iphone cannot be used because it requires a newer version of itunes comes up. It then tells me to go to itunes UK ( i live in australia) to get the latest version of itunes. I am unable to download any of my music from itunes onto my phone to listen to offline because of this. Help?

iPhone SE, iOS 9.3.3

Posted on Aug 1, 2016 5:05 AM

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Answer 1

Aug 1, 2016 5:07 AM in response to melissafromadelaide2016

You need to update iTunes on your computer.

Mac

Open iTunes.
From the menu bar at the top of your computer screen, choose iTunes > Check for Updates.
Follow the prompts to install the latest version.

Windows

Open iTunes.
From the menu bar at the top of the iTunes window, choose Help > Check for Updates. Learn what to do if you can’t see the menu bar.
Follow the prompts to install the latest version.

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Answer 2

Aug 1, 2016 5:49 AM in response to melissafromadelaide2016

melissafromadelaide2016 wrote:

...a message saying 'the iphone [SE] cannot be used because it requires a newer version of itunes comes up...

Hello melissafromadelaide2016. I suspect you are running Windows XP or Vista, in which case the news is quite bad I'm afraid: Apple ended support for those operating systems about a year ago. The last iTunes version that supported XP and Vista was the one described here: Download iTunes 12.1.3 for Windows (32 bit). Under What's new in iTunes it is noted that the iPhone SE is not supported. You would need Windows 7 or higher (or a Mac) to support an iPhone SE. BTW iOS 10 might be only a month away, and it will most likely render older Apple devices unsupportable on XP and Vista.

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