Q: Can I get a refund on an unnecessary charger?
My iPhone 5c recently stopped charging and would not work no matter what I tried. I've had this problem before which was resolved by cleaning out the charger port.
I therefore tried this this time but it didn't solve the problem. I bought a new charger from the Apple website but the phone has now been fixed and can now charge again with the old charger. Is it possible to get a refund on the new charger considering it wasn't a necessary purchase?
iPhone 5c
Posted on Aug 1, 2016 5:58 AM
Hi
Apple offers a 14 day Standard Return Policy in the US. Follow the instructions here under "How to Return An Item":
If your purchase date falls outside of that policy, you will need to ask Apple whether a return might still be possible (this is a user-based community - you are not talking to Apple here).
(Return policies may vary in other countries).
Posted on Aug 1, 2016 7:56 AM