You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud not syncing any file (neither macOS nor iOS)

Hi,


my iCloud account isn't syncing any files, neither from macOS (10.11.6) nor iOS (9.3.3).

None of the programs are syncing, I've tried numbers, pages, iBooks - none are working.


I can manually upload files to iCloud drive, without any problems, then finder sees the file but doesn't load.

The same on iOS.


The screenshot shows the file uploaded to iCloud via Safari, the file in finder (not syncing, 'loading' forever) and my iCloud settings (sync with iWork etc. enabled).


Is there anything I can try?


Thanks for your support, br, Stephan


User uploaded file

Posted on Aug 1, 2016 7:06 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 17, 2016 11:13 AM

See this -- iCloud: Troubleshooting Documents in the Cloud - Apple Support

2 replies

iCloud not syncing any file (neither macOS nor iOS)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.