why can't i sync to my nano runs with nikeplus.com

Has anyone come up with a solution? I was on the phone with apple but they didnt help me. Told me they would call me back. 4 days later Im still waiting. Very annoying. I keep getting the same message. "Itunes could not connect to Nike+. You do not have permiession to access the requested resource." Then it asks me to check my access and internet connection which is fine. I have restored, updated, bought a new ipod nano (my other one had some other issues) and restarted my router.

Please HELP!

Thank you!

The problem may be at Nike's end. I started getting an error message when syncing my iPod nano (with new workout data)

and it coincided with a major overhaul of the Nike+ web site. It looks completely different now, and it's inferior the previous design, in my opinion. At first, it showed running distance in kilometers, and I could not change it to miles... A bit buggy and generally less useful compared to the old design.

In my case, the above message stops iTunes syncing my iPod. When I click OK, syncing continues and then I get the familiar confirmation message

When I click Visit, the Nike+ web site does not show my new workout initially. However, after a few minutes, refreshing the web browser window shows the new workout. With the old web site, I saw my newest workout immediately.

Hopefully, Apple is working with Nike to resolve the problems the new Nike+ web site design introduced, for users who still sync workout data from iPods through iTunes.

I have the exact same issue. The problem is, I have never synced to the Nike website yet so no amount of refreshing will get it to show anything, since my Nike+ account on the website isn't connected to the iPod yet.

I have a 6th gen ipod nano, I get the exact same message when trying to sync. It looks like tons of people have the same issue.

I had a 6th gen, 8gb that synced and worked fine. To fit more music I bought (used off Ebay) another 6th gen but 16gb. I too noticed the nike website changes, and am now running windows 10. What's interesting is that my old ipod WILL still sync with no errors...the new one gives me the "you do not have permission" message. I have re-set the new ipod and it syncs with iTunes fine, just not to nikeplus. So I'm inclined to think the problem lies in the ipod's registries, authentications, whatever. I am far from a techie so don't even know the right terminology. That being said, can anybody tell me a good way to compare configurations between the two ipods, one that works and one that doesn't, to look for differences in how they are set up? If I can find something different, I could test changing some things on the new one.

iPods (except iPod touch) are simple media players, not computing devices (like an iPhone). There's nothing really to compare; when an iPod is not operating properly (after trying a simple restart), the next action is to do a Restore on it. This erases the iPod, reinstalls its software, and sets it to default settings. After doing a Restore, it is back to "factory" configuration, like when you took it out of the box. To make two iPods the same, do a Restore on both; then set up both to sync identically.

Here's how to do a Reset (restart) on the iPod

Learn how to reset your iPod - Apple Support

Here's how to d a Restore

Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support

If you use Windows, one thing that may be different between two iPods that connect to the same PC is the assigned drive letter. On a Mac, two iPods should be treated by the Mac without distinction. But this is probably not relevant to this problem.

As the error message suggests, the problem seems to be in iTunes connecting to Nike+. Apple probably has not changed how it sends workout data to Nke+ in a long time (no need). However, the Nike+ website has been overhauled recently (at the same time this issue popped up). It's now completely different.

What's interesting is that my old ipod WILL still sync with no errors...

NOTE: That error message comes up ONLY when the iPod nano has new workout data. There is no error when doing a standard iTunes sync, because iTunes is not trying to connect to Nike+. So, if your new iPod nano does have new workout data (because you used it last for exercise), the error message comes up. If your old iPod nano has no new workout data, no error message.

I have been on this for the last month and nike and apple are both saying not them then apple said its my network and pc,so did a dump sent it to them then used another pc on another network and it still does not work. This has happened before but it did not take over a month to fix I stopped syncing on 3rd August and all the runs are in my Ipod waiting. These large companies just don't talk to each other and seem to not have the ability to roll back the software on a test best and see where it went wrong. I have offer to chair a meeting between the companies and get no answer. Now they launch an iwatch with NRC as its software so they do talk and can work together will it work who knows...