keyboard typing wrong characters

I have a mid 2011 iMac 21.5", Mac OS X10.10.5, 2.8Ghz Intel Core i7


My wireless keyboard is not typing the characters that I press. The "a" and "q" keys work, but the delete key is a "q". It seem really random and obviously I can't log into my computer to troubleshoot this. I've changed the batteries in the keyboard and mouse as some others suggested. There was no water damage. I also sprayed the keyboard with compressed air and there wasn't any debris.


I followed the instructions on here twice and got he same results, which were different than what this user experienced: https://origin-discussions-us.apple.com/thread/3065163?tstart=0

Turn off your computer. Unplug for 30 sec, and everything attached. Then power it back on and hurry and hold Command + Option + P + R. I held Command + Option + P with one hand and then after I hit power I added the R.


The computer will make one chime. Keep holding it. I will then shut down and make one more chime and you can let go.


User uploaded file


My results:

A black screen appeared with a lot of script. I never heard a chime. Some of the lines said "XXXX" is inefficient and should be removed.


And then the OSX Utilities screen appeared with the options to restore a backup, reinstall OS X, Get help online and Disk utility. I'm trying to avoid any reinstalls or restoring a backup.


Anyone have another workaround for this type of issue?

iMac (21.5-inch Mid 2011), OS X Yosemite (10.10.5), apple wireless keyboard

Posted on Aug 1, 2016 6:30 PM

Reply
3 replies

Aug 2, 2016 1:56 AM in response to chrisozz

You may need to get a USB keyboard for use in troubleshooting the computer issues;

as I haven't a wireless keyboard, there are fewer troubles and I have spares just in case.


Two ways of looking at using a Windows PC keyboard if you have no other (Apple) options:

Microsoft provides this: keyboard mapping article how to to use Windows keyboard with OS X.


And there is this backward to look into what keys on Apple K/b does in Windows functions:

• Use your Apple Keyboard in Windows with Boot Camp - Apple Support


A wireless keyboard can add to troubleshooting, especially if it isn't working.

• If your Apple wireless mouse, keyboard, or trackpad aren't working as expected - Apple Support


Have you tried to restart with the Shift key held, to start in Safe Mode? You can usually

better troubleshoot the causes of Kernal Panic among other issues, in Safe boot mode.

• Try safe mode if your Mac doesn't finish starting up - Apple Support


The use of OS X Recovery's version of Disk Utility can help repair the system, you may

not need to re-install the OS X (but you could) and a Time Machine backup can help in

the restoration of the previous system if you need to start over.


• Apple OS X and Time Machine Tips:

http://www.pondini.org/OSX/Home.html


• About OS X Recovery - Apple Support


The NVRAM reset (Cmd + Opt + P + R) is best to hold all four buttons immediate at First

chime, while I continue to hold them down through Three chimes; then let all them go...

• How to Reset NVRAM on your Mac - Apple Support


As part of a troubleshooting mission, some aspects of System Management Controller:

'reset' may be of help to alleviate symptoms or causes. It will not repair OS X damages

if some other product has broken the system. The instructions suggest limits in use.

• Reset the System Management Controller (SMC) on your Mac - Apple Support


If you have used mackeeper, cleanmymac, or other tuneup/clean product, they may have

damaged the OS X since they're bad and almost intentionally muck around & damage the

Mac operating system most often. There is a way to remove each different type. Also avoid

unnecessary antivirus scanning software that can slow the computer way down.


Hard to say what else to do, or what you have done so far in attempt to troubleshoot.

Good luck in this matter! 🙂

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keyboard typing wrong characters

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