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All replies
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Helpful answers
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Aug 2, 2016 5:03 AM in response to Cortona2by Zvonimir Blazevic,You might want to check this discussion on similar topic: How do you check if my mac has a virus without using any type of software?
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Aug 2, 2016 6:57 AM in response to Cortona2by lllaass,Phony "tech support" / "ransomware" popups and web pages
https://discussions.apple.com/docs/DOC-8071
\If that does not work that means yo have adware installed. To resolve:
First try
How to install (Really remove) adware
https://discussions.apple.com/docs/DOC-7471Stop pop-up ads and adware in Safari
https://support.apple.com/en-us/HT203987
Adware Removal Guide : Identification
http://www.thesafemac.com/arg-identification/
Next if necessary:
Malwarebytes Anti-Malware for Mac
https://www.malwarebytes.com/antimalware/mac/
https://www.malwarebytes.com/mac-download/ScamZapper - Get rid of bogus popups that lock up Safari
https://sites.google.com/site/appleclubfhs/downloads/scamzapper-info
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Aug 2, 2016 11:16 AM in response to Cortona2by John Galt,Cortona2 wrote:
do I have any viruses ...
No. Please read Phony "tech support" / "ransomware" popups and web pages.
Upgrading OS X to the latest version will preclude the appearance of most forms of the adware you appear to be experiencing: Upgrade to OS X El Capitan - Apple Support
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Aug 5, 2016 8:24 AM in response to Cortona2by Eric Root,Try reopening Safari with the shift key held down.