itsdaniel78

Q: Cant Download Album

I pre order t major key album and it came out its showing me that I purchased the album but I cant download it plzzz help me    

Posted on Aug 2, 2016 5:25 AM

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Q: Cant Download Album

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  • by JayB.,

    JayB. JayB. Aug 3, 2016 11:38 AM in response to itsdaniel78
    Community Specialists
    Aug 3, 2016 11:38 AM in response to itsdaniel78

    Hi it'sdaniel78,

    If you are having troubles downloading your new album, not to worry! Try using the purchased area to re download. 

    Redownload a song

    You can redownload songs on your iPhone or iPod touch, iPad, Mac or PC. You can listen to previously purchased song on your Apple TV, but they don't download to your device.

     

    On an iPhone or iPod touch

    1. Open the iTunes Store app.
    2. At the bottom of the screen, tap More > Purchased > Music.
    3. Tap "Not on This iPhone" or "Not on This iPod." 
    4. Find the song that you want to download, then tap it. 
    5. Tap the Download icon   to the right of the title. Your song downloads to your device

     

    On an iPad

    1. Open the iTunes Store app.
    2. Tap Purchased. 
    3. Tap "Not on This iPad."
    4. Find the song that you want to download, then tap it. 
    5. Tap the Download icon   to the right of the title. Your song downloads to your device.

     


    Download your past purchases

     

    Thanks for using Apple Support Communities to post your question. This should have your album downloaded in no time at all! 

    Have great day.