knorthup
Level 1
(8 points)
iTunes
Q: forgot passcode on daughters phone. 5S -
My daughter has forgotten her passcode to her 5S. I have the phone connected to itunes, but I don't find her phone when selecting a phone. I did a hard reset, but It just shows the itunes symbol and a picture of a cord. What do I do next?
iPhone 5s
by FoxFifth,Apple recommended
FoxFifth
Level 7
(27,571 points)
iPhone
The following has instructions for all of the methods of dealing with a disabled iPhone: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
