Desktops
Q: icloud 5.2.1won't install on windows 10 home edition
I can't get iCloud 5.2.1 (a security update) to install on my windows 10 home computer. When I run the apple software updater it offers this version, then fails to install with no distinct error code. When I download the latest version of icloud for windows and try to install it tells me that I need the windows media feature pack from windows. So, I went to Microsoft and downloaded and installed two media feature pack updates that are available, rebooted, and tried again. I just tried again now and I'm still getting the message that I need the windows media feature pack, even though I just installed it. Any thoughts on next steps? Thanks!
Posted on Aug 2, 2016 8:32 AM

