A_star22

Q: Small discolored triangle on bottom right of screen

I have an iPhone 5s and recently (today) I noticed a small discolored triangle on the bottom right of the screen. At first i thought it was a crack but then when i turned the phone off it was gone, so i believe it is an internal issue. I have also tried restarting the device and that didn't help either. Anyone know about this?? Thanks so much!!IMG_3026.JPG

iPhone 5s, iOS 9.3.3, null

Posted on Aug 2, 2016 12:08 PM

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Q: Small discolored triangle on bottom right of screen

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Aug 2, 2016 12:09 PM in response to A_star22
    Level 9 (58,248 points)
    iPhone
    Aug 2, 2016 12:09 PM in response to A_star22

    Could you provide a screenshot of this problem? If you take a screenshot and it does not appear, it could be a problem with the screen itself. If you do not see it, then try taking a photo of the screen while it is on with another device, so we can see the problem you are describing.

     

    Beat me to adding it here. Try the screenshot I recommended to see if it appears there.

     

    If it is a screen problem, you can make an appointment at the Genius Bar of the nearest Apple Store to have the device examined by Apple, and based on their findings, they can provide you your options.

  • by A_star22,

    A_star22 A_star22 Aug 2, 2016 12:11 PM in response to ChrisJ4203
    Level 1 (5 points)
    iPhone
    Aug 2, 2016 12:11 PM in response to ChrisJ4203

    I tried the screenshot and it wasn't in the photo at all, I think I'll try going to the genius bar. Thanks!!

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Aug 2, 2016 12:14 PM in response to A_star22
    Level 9 (58,248 points)
    iPhone
    Aug 2, 2016 12:14 PM in response to A_star22

    You're welcome. A screenshot is made directly from the video feed, so if a problem does not show there, then it helps to narrow it down to the screen itself. You may be able to just get the screen replaced at a lower cost than having to replace the entire phone.