elyahht
Level 1 (5 points)
iOS Apps

Q: my imovie is blocked (won't update)

hi so my i movie needed to be updated, so i clicked update and since then its been blocked it won't update, it won't let me delete it or even pause the update and try again. what do i do i really need imovie in the nest few days. and as you can see is grey and won't let me do anything. PLEASE HELP

 

 

 

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Posted on Aug 2, 2016 12:24 PM

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elyahht

Q: my imovie is blocked (won't update)

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  • by SnickZ.,

    SnickZ. SnickZ. Aug 3, 2016 11:26 AM in response to elyahht
    Community Specialists
    Aug 3, 2016 11:26 AM in response to elyahht

    Thanks for joining Apple Support Communities, elyahht!

    I see from your screenshot that iMovies is indeed stuck updating. I'll be more than glad to help get it updated. I'll avoid the steps you've reported trying but if I repeat anything you haven't listed, feel free to skip. 

    Restart your iPhone, iPad, or iPod touch -- Never underestimate the power of a good restart.

    If iMovie still isn't updating and the icon is still visible, then on your iPhone tap Settings > iTunes & App Store, tap your ID and select "Sign Out". Restart your iPhone again and see if the download icon has disappeared. If it has, sign back into iTunes & App Store and update iMovies again.

     

    Hope this helps!