Tapey

Q: iPhone 5c clock freezes

IiPhone 5c. Clock freezes when phone is locked. When unlocked clock restarts from the time that the phone was auto locked, locked switched off etc. it then keeps time( although always incorrect ) until locked again. Another Sim has been tried. Time has been set manually and automatically and a total phone reset. Nothing has worked!

iPhone 5c, iOS 9.3.3

Posted on Aug 2, 2016 12:26 PM

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Q: iPhone 5c clock freezes

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  • by elcpu,Helpful

    elcpu elcpu Aug 2, 2016 12:53 PM in response to Tapey
    Level 6 (16,155 points)
    Photos for Mac
    Aug 2, 2016 12:53 PM in response to Tapey

    Try a Forced Restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15 seconds until the Apple logo appears. You will not lose anything.

     

    If a forced restart does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data if possible. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:

    https://support.apple.com/en-us/HT201252

     

    If the above steps do not help, you may have to have it tested at an Apple Store

  • by Tapey,

    Tapey Tapey Aug 2, 2016 12:56 PM in response to elcpu
    Level 1 (8 points)
    iPhone
    Aug 2, 2016 12:56 PM in response to elcpu

    Thankyou - tried all of those and reset to factory setting and then backed up. Only thing left to do is set up as a new phone but it is my sons and he has a lot of games and music that he doesn't want to lose Or have to re download!

  • by elcpu,

    elcpu elcpu Aug 2, 2016 12:58 PM in response to Tapey
    Level 6 (16,155 points)
    Photos for Mac
    Aug 2, 2016 12:58 PM in response to Tapey

    I understand. Not much else to try however...