HT202702: How can I learn if I'm eligible to purchase an AppleCare agreement?

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Heather315
Level 1 (4 points)
iPad

Q: If I buy an iPad Pro 12.9 inch through Amazon, can I still purchase the AppleCare+ plan through Apple online?

IM looking into buying an Apple iPad Pro, but price is so much better at Amazon.  Can I still buy the AppleCare+ plan online if I buy my device someone else?

iPad Pro, iOS 9.3.3

Posted on Aug 2, 2016 5:16 PM

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Heather315

Q: If I buy an iPad Pro 12.9 inch through Amazon, can I still purchase the AppleCare+ plan through Apple online?

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  • Helpful answers

  • by Kappy,

    Kappy Kappy Aug 2, 2016 5:22 PM in response to Heather315
    Level 10 (271,291 points)
    Desktops
    Aug 2, 2016 5:22 PM in response to Heather315

    As long as the seller is Apple-authorized then you can purchase the warranty from Apple within the stipulated time. However, why not buy it from the Amazon seller. Their price may be better than Apple's.

  • by Michael Black,

    Michael Black Michael Black Aug 2, 2016 6:08 PM in response to Heather315
    Level 7 (24,669 points)
    Aug 2, 2016 6:08 PM in response to Heather315

    Check Apple's web site first - http://salesresources.apple.com/sp/catalog/

     

    Amazon nor any Amazon sellers are authorized resellers of iPads (nor iPhones).  That means that Amazon or it's sellers are selling used or Amazon refurbished iPads.  Amazon refurbished products are refurbished by Amazon's contractor, not Apple, and the only warranty they will have is through Amazon.  Any Amazon sellers listing new iPads got them somewhere other than the official Apple authorized supply chain.

     

    Even if packaged as new, any time period to add AppleCare+ began the moment an Amazon seller purchased the product, as that eligible time period begins with the date of the original authorized retail sale of the device, not the date of re-sale by a private (and non-Apple Authorized) seller.