MikeRut

Q: itunes not recognizing ipod

My desktop (windows 10) will not work with my ipod. When I plug it in, itunes pops up a message saying it can't recognize it (or something like that). Windows recognizes it and it shows in the file explorer.

 

I connected it to my laptop and itunes sees it fine there (also windows 10).

 

Tried different cable, reinstalling itunes, resetting ipod to no avail.


Any suggestions?


Thanks,

Rut

Posted on Aug 2, 2016 4:57 PM

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