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Q: iTunes download broken!

so yesterday I purchased an album on iTunes on my iPhone, and I think it automatically downloaded it to my iPhone. anyways, I was listening to it while driving, and noticed that about thirty seconds into each song, it would skip to the next song. Thinking iTunes simply failed to download the album properly, I decided I would just delete the album and try redownloading it when I was on my macbook. I clicked delete from My Music I believe and deleted the whole album. Fast forward to today, and I get on my macbook to download it again and try putting it on my phone again. I find the album in the iTunes store, and it lists the album and every song as purchased, but I can't seem to find a download button. I try clicking the drop down arrow next to purchased and see no option to download. Confused, I do some googling and find that I should click the account tab and select the "purchased" option. Well, it's not listed there. I click "check for available downloads" next, still nothing. I tried signing out and back in, still no luck. It won't let me redownload it directly on my iPhone either. I'm pretty stuck and HIGHLY annoyed. anyways, if anyone has any ideas I would be very appreciative. Thanks!

 

iPhone 6s, iOS 9.3.3

Posted on Aug 2, 2016 7:12 PM

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Q: iTunes download broken!

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