HT204084: Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store

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HeartlessShadou

Q: Am I supposed to get a confirmation email after reporting a problem with an in-app purchase?

I reported a problem two days ago, but never received a confirmation email. I wasn't an expecting a super fast response, but I wondered if I wasn't at least supposed to get some sort of verification that I submitted a report.

iPhone 5s, iOS 9.3.3

Posted on Aug 2, 2016 8:20 PM

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Q: Am I supposed to get a confirmation email after reporting a problem with an in-app purchase?

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