Q: icloud account locked, no backup mail
Hello, I just bought an iphone 4s from a friend, while activating the iphone after i reinitialized it, it is asking for an icloud.com account, he couldn't remeber his login but he gave me the password, so i tried a few according to the letters of his name but it was unsuccessful. In the evening, he remembered the login it and gave it to me but then the icloud account was locked even with the right password. I tried to get into it within the browser and it gave 2 options:
- a birthday date, i entered my friend's birthday but it didn't match the answer of the security question, i called him and i asked whose birthday he used with the security question and he said not to remember then we tried his daughters' birthdays but none did match
- when i chose the option to get a mail, the mail was sent to the same icloud.com mail, as the icloud account is locked i cannot access the mail.
Could you please help me find a way unlock the icloud account please?
thank you all in advance.
iPhone 4S, iOS 9.3.1
Posted on Aug 3, 2016 12:55 AM
