mordys5
Level 1 (8 points)
Mac OS X

Q: Changing password several times daily

My devices keep saying im locked out of my ID and I'm not sure why!! It happens first thing I try doing anything each day and basically cannot do a thing til I change the password and usually within a few minutes I have to do it again!!?! And again.... It's extremely frustrating and it often limits what i do. I have 10plus apple devices alone in my home and I can't count the accessories  and would hate to have to replace them all. But I cannot work out what I am doing wrong or if it possible the remote access the apple technician tried to remove wasn't completely removed and my account is insecure.! Once I reset my password I always do it in a couple of different areas,! Eg  iTunes etc. and i really need assistance as this has gone on for such along time now. Regards

iCloud

Posted on Aug 3, 2016 3:07 AM

by Eric Root,Apple recommended
Eric Root Eric Root
Level 9 (74,095 points)
iTunes
A:

If this is/involves your Apple ID, try contacting Apple ID support.

 

There is a contact link.

 

Apple ID Support

 

Apple ID Support (2)

Posted on Aug 3, 2016 8:58 AM

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mordys5

Q: Changing password several times daily

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  • Helpful answers

  • by Ella Fitzgerald,

    Ella Fitzgerald Ella Fitzgerald Aug 3, 2016 3:11 AM in response to mordys5
    Level 4 (2,872 points)
    iPhone
    Aug 3, 2016 3:11 AM in response to mordys5

    This information should help you If your Apple ID is locked - Apple Support

  • by mordys5,

    mordys5 mordys5 Aug 3, 2016 3:23 AM in response to mordys5
    Level 1 (8 points)
    Mac OS X
    Aug 3, 2016 3:23 AM in response to mordys5

    I do verify my account each time successfully either by email or by the questions, (I alternate each time to change this boring routine I'm in) always verifys fine and I change the password..again. And yes, it says it is locked for security reasons...

  • by mgx0,Helpful

    mgx0 mgx0 Aug 3, 2016 5:20 AM in response to mordys5
    Level 1 (31 points)
    Photos for Mac
    Aug 3, 2016 5:20 AM in response to mordys5

    consider trying 2-step verification. account gets locked out if you try to enter a wrong password multiple times. maybe it's someone who's trying this.

     

    or, change your AppleID e-mail address. if it's somebody playing on you, it will stop because the old email address is not recognized

  • by mordys5,

    mordys5 mordys5 Aug 3, 2016 6:21 AM in response to mordys5
    Level 1 (8 points)
    Mac OS X
    Aug 3, 2016 6:21 AM in response to mordys5

    So have done the two step verification...it didn't end well. And my passwords and security questions are always accepted without a problem.. Mid it is the playing games theory. I know who it is, they know me very well. I have had some extreme problems with it for 3 yrs now and as a result my children and I have lost more than you could ever imagine. Unfortunately I cannot find anyone who is able to help us stop this nightmare... If anyone has advice on where to go for help please let us know...we really to want to have lives again..

  • by Eric Root,Apple recommended

    Eric Root Eric Root Aug 3, 2016 8:58 AM in response to mordys5
    Level 9 (74,095 points)
    iTunes
    Aug 3, 2016 8:58 AM in response to mordys5

    If this is/involves your Apple ID, try contacting Apple ID support.

     

    There is a contact link.

     

    Apple ID Support

     

    Apple ID Support (2)