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Q: My iPod is frozen on the do not disconnect screen

My iPod is currently stuck on the do not disconnect screen. When it froze, it froze my entire PC and it would not restart until I unplugged the iPod. In addition to this, I also tried to hard reset it by holding the play/pause and menu buttons at the same time for 8-10 seconds. None of this is working and my iPod is currently stuck. What should I do?

iPod classic

Posted on Aug 3, 2016 3:25 AM

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Q: My iPod is frozen on the do not disconnect screen

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