Akashni
Level 1
(12 points)
Q: Apple ID disabled. Please help
HI. I am able to sign on with my Apple ID but when I try to download it says Apple id disabled. Please assist?
iPhone 6s, iOS 9.3.3
by King_Penguin,Apple recommended
King_Penguin
Level 10
(135,663 points)
iTunes
Where are you able to log into the account ?
If the account's been disabled for security reasons then resetting the password might fix it : If your Apple ID has been locked - Apple Support
You might then need to log out and back into the account wherever you're using it : What to do after you change your Apple ID email address or password - Apple Support
If that doesn't fix it contact iTunes Support and see if they can/will re-enable it : https://www.apple.com/emea/support/itunes/contact.html
