Macbook Air struggling to connect to wi-fi

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Macbook Air struggling to connect to wi-fi

I've a one year old 13 inch macbook air running El Capitan 10.11.5. At home I've got a brand new dual band Linksys WRT1900ACS router which is struggles to connect to. When it does connect the TX rate will often be very low making the wifi unusable and often dropping out.

All other devices (including a macbook pro) connect fine to the router with a high TX rate so I dont think it's a problem with the settings. And the macbook air can connect just fine to other networks when outside the home. Is there a problem with the compatibility between the macbook air and the Linksys?

MacBook Air, OS X El Capitan (10.11.5)

Posted on Aug 3, 2016 7:23 AM

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Answer 1

stuckboss

Community Specialist

Aug 3, 2016 7:48 PM in response to dominicjrose

Howdy, doninicjrose!

Thanks for choosing the Apple Support Communities to address your MacBook Air Wi-Fi concerns. Excellent isolation steps thus far! It's great to see your other Apple devices running smoothly. Let's use the following articles which will bring that MacBook Air back up to par:

Use Wireless Diagnostics to help you resolve Wi-Fi issues on your Mac

As a heads up, OS X El Capitan 10.11.6 has recently been released. Keeping your Mac's software up to date is always suggested and may help reduce Wi-Fi issues:

Update the software on your Mac

Have a phenomenal day!

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