Claire Rodgers

Q: Screenshot not working

My screenshot facility appears to have stopped working. I am pressing cmd alt 4 but I get a dull tone usually associated with an incorrect request.

 

I have looked in Settings - Keyboard - shortcuts and all 4 shortcuts have a tick next to them.

 

Please can someone help restore it?

 

I am using El Capitan 10.11.6

MacBook Pro, OS X El Capitan (10.11.6), Still learning how to use a Mac!

Posted on Aug 3, 2016 12:37 PM

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