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Helpful answers
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Aug 3, 2016 1:22 PM in response to perlsyntaxby Carolyn Samit,Make sure your Mac meets v10.11 El Capitan requirements > Upgrade to OS X El Capitan - Apple Support
If your download speeds are less than 10Mpbs, you may have problems downloading El Capitan and using OS X Recovery
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Aug 3, 2016 1:34 PM in response to Carolyn Samitby perlsyntax,i got a macbook pro 2012 and i using 64mbps i am on cable on mac 10.10 and 10.9 i don't have download props.:)