Maxypi
Level 1 (5 points)
iTunes

Q: album not downloading

I ripped an album to my iTunes library, I synched with iTunes Match,

but when I go to my iPad to play it, I get an error message saying tracks can't be downloaded.

The other albums in my collection are ok though.  Any ideas how to fix this?

 

thanks

Posted on Aug 3, 2016 10:32 PM

by Jimzgoldfinch,Apple recommended
Jimzgoldfinch Jimzgoldfinch
Level 6 (9,339 points)
iTunes
A:

Hi,

Does the rest of your music have "matched", "uploaded" etc. If so,

  1. delete the new tracks,
  2. sign out of iTunes
  3. Close iTunes then reopen iTunes
  4. sign back into iTunes
  5. go to preferences and make sure that iCloud music library is checked.
  6. readd the tracks again, the stars will be shown as "waiting". The process to match the tracks will start soon after you have added the tracks back into iTunes.

 

Jim

Posted on Aug 4, 2016 11:25 PM

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