EtreCheck version: 2.9.13 (267)
Report generated 2016-08-04 10:41:29
Download EtreCheck from https://etrecheck.com
Runtime 1:49
Performance: Excellent
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Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Click the [Check files] link for help with unknown files.
Problem: Apps are crashing
Description:
Computer freezes at random after update to OS X 10.11.6
Hardware Information: ⓘ
MacBook Air
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Air - model: MacBookAir6,1
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 489
Video Information: ⓘ
Intel HD Graphics 5000
Color LCD 1366 x 768
System Software: ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: about 15 hours
Disk Information: ⓘ
APPLE SSD SM0512F disk0 : (500.28 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 499.05 GB (12.95 GB free) (Low!)
Core Storage: disk0s2 499.42 GB Online
USB Information: ⓘ
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Adware: ⓘ
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
3 adware files found. [Remove]
Unknown Files: ⓘ
/Library/LaunchDaemons/com.crowdstrike.userdaemon.plist
/Library/CS/CSDaemon
One unknown file found. [Check files]
Kernel Extensions: ⓘ
/Incompatible Software/Parallels Service.app
[not loaded] com.parallels.kext.prl_hid_hook (6.0 12094.676494 - 2012-07-25) [Support]
[not loaded] com.parallels.kext.prl_hypervisor (6.0 12094.676494 - 2012-07-25) [Support]
[not loaded] com.parallels.kext.prl_netbridge (6.0 12094.676494 - 2012-07-25) [Support]
[not loaded] com.parallels.kext.prl_usb_connect (6.0 12094.676494 - 2012-07-25) [Support]
[not loaded] com.parallels.kext.prl_vnic (6.0 12094.676494 - 2012-07-25) [Support]
/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.7 (26995) - SDK 10.4 - 2016-08-02) [Support]
/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.7 (26995) - SDK 10.4 - 2015-11-02) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7 (26995) - SDK 10.5 - 2015-11-02) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.7 (26995) - SDK 10.4 - 2015-11-02) [Support]
/System/Library/Extensions
[not loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6 - 2016-08-02) [Support]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 143 Apple tasks
[running] 87 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 44 Apple tasks
[loaded] 148 Apple tasks
[running] 98 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2010-12-11) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2010-12-11) [Support]
[loaded] com.cisco.anyconnect.gui.plist (2015-09-09) [Support]
[failed] com.genieoinnovation.macextension.plist (2014-02-01) Adware! [Remove]
[running] com.jamfsoftware.jamf.agent.plist (2016-07-29) [Support]
[failed] jp.co.canon.SELPHYES.BG.plist (2012-02-06) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2015-10-16) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist (2010-12-11) [Support]
[failed] com.adobe.fpsaud.plist (2016-06-13) [Support]
[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (2012-11-19) [Support]
[loaded] com.apple.aelwriter.plist
[running] com.cisco.anyconnect.ciscod.plist (2015-09-09) [Support]
[running] com.cisco.anyconnect.vpnagentd.plist (2015-09-09) [Support]
[running] com.crowdstrike.userdaemon.plist (2016-03-15) [Support]
[loaded] com.genieoinnovation.macextension.client.plist (2014-02-01) Adware! [Remove]
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
[running] com.jamfsoftware.jamf.daemon.plist (2016-07-29) [Support]
[loaded] com.jamfsoftware.task.1.plist (2016-07-29) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.rogueamoeba.instanton-agent.plist (2014-03-25) [Support]
[running] com.seagate.TBDecorator.plist (2013-10-11) [Support]
[loaded] com.stclairsoft.AppTamerAgent.plist (2011-03-26) [Support]
[loaded] comp.text.tex.distribution.Helper.plist (2016-01-06) [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist (2015-10-16) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2011-02-14) [Support]
[loaded] com.adobe.ARM.[...].plist (2010-12-11) [Support]
[loaded] com.apple.SafariBookmarksSyncer.plist
[running] com.c-command.SpamSieve.LaunchAgent.plist (2016-08-04) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[not loaded] com.synology.CloudStation.plist (2014-09-04) [Support]
[not loaded] ws.agile.1PasswordAgent.plist (2013-09-24) [Support]
User Login Items: ⓘ
Citations Application (/Applications/Papers2.app/Contents/SharedSupport/Citations.app)
Garmin Lifetime Map Updater Application (/Applications/Garmin Lifetime Map Updater.app)
Watts Application (/Applications/Watts.app)
Dropbox Application (/Applications/Dropbox.app)
Rogue Amoeba Schedule Helper Application (/Library/Application Support/Audio Hijack Pro/Rogue Amoeba Schedule Helper.app)
Google Drive Application (/Applications/Google Drive.app)
Audio Hijack 3 Schedule Helper Application Hidden (/Library/Application Support/Audio Hijack/Audio Hijack 3 Schedule Helper.app)
Audio Hijack Application (/Applications/Audio Hijack.app)
/Applications/Cisco/Cisco AnyConnect Secure Mobility Client/ Application Hidden (/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app)
Other Apps: ⓘ
[running] 2BUA8C4S2C.com.agilebits.onepassword-osx-helper
[running] TeXShop.84832
[running] com.adobe.PDApp.AAMUpdatesNotifier.133152.B3053150-C979-4F62-BFAF-D8ADD09F831D
[running] com.binarytricks.watts.88672
[running] com.c-command.SpamSieve.839072
[loaded] com.cisco.Cisco-AnyConnect-Secure-Mobility-Client.56992
[running] com.garmin.LifetimeMapUpdate.3872
[running] com.getdropbox.dropbox.76832
[loaded] com.google.Chrome.133792
[running] com.google.GoogleDrive.63072
[running] com.mekentosj.Citations.105632
[running] com.rogueamoeba.ScheduleHelper.112352
[running] com.rogueamoeba.audiohijack3.54752
[running] com.rogueamoeba.audiohijack3.schedulehelper.113312
[loaded] 404 Apple tasks
[running] 226 Apple tasks
Internet Plug-ins: ⓘ
Default Browser: 601 - SDK 10.11 (2016-07-24)
Flip4Mac WMV Plugin: 2.4.4.2 (2012-08-07) [Support]
OfficeLiveBrowserPlugin: 12.3.5 (2012-11-21) [Support]
Silverlight: 5.1.40416.0 - SDK 10.6 (2015-07-30) [Support]
FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-07-11) [Support]
QuickTime Plugin: 7.7.3 (2016-07-24)
Flash Player: 22.0.0.192 - SDK 10.9 (2016-07-11) Outdated! Update
Mathematica: 10.0.0 - SDK 10.10 (2016-03-03) [Support]
SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-12) [Support]
AdobePDFViewer: 9.5.5 (2013-05-22) [Support]
GarminGpsControl: 4.0.2.6 Beta - SDK 10.6 (2012-11-09) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-17)
JavaAppletPlugin: 15.0.1 - SDK 10.7 (2015-05-04) Check version
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
Safari Extensions: ⓘ
1Password - AgileBits - http://agilebits.com/onepassword (2012-04-21)
Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-07-25)
1Password - AgileBits - http://agilebits.com/onepassword (2012-04-19)
Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (2016-01-29)
1-ClickWeather - TWCi - http://www.weather.com/ (2011-07-06)
3rd Party Preference Panes: ⓘ
Flash Player (2016-06-13) [Support]
Flip4Mac WMV (2012-05-15) [Support]
MacFUSE (2008-12-19) [Support]
Paragon NTFS for Mac ® OS X (2015-12-05) [Support]
Seagate Dashboard for Mac OSX (2015-11-04) [Support]
TeXDistPrefPane (2015-10-03) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.05 GB Disk used: 486.10 GB
Destinations:
2015 Seagate Slim TM [Local]
Total size: 2.00 TB
Total number of backups: 18
Oldest backup: 12/5/15, 16:45
Last backup: 7/30/16, 14:58
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.05 GB X 3)
Time Machine [Local]
Total size: 1.60 TB
Total number of backups: 15
Oldest backup: 2/12/15, 23:33
Last backup: 3/6/16, 05:38
Size of backup disk: Excellent
Backup size 1.60 TB > (Disk size 499.05 GB X 3)
SchillerTC [Network]
Total size: 3.00 TB
Total number of backups: 81
Oldest backup: 6/22/13, 13:50
Last backup: 7/22/16, 02:19
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 499.05 GB X 3)
Data [Network]
Total size: 3.00 TB
Total number of backups: 80
Oldest backup: 4/24/14, 20:50
Last backup: 8/4/16, 10:22
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 499.05 GB X 3)
Seagate Slim Time Machine [Local]
Total size: 999.92 GB
Total number of backups: 46
Oldest backup: 1/11/15, 16:22
Last backup: 7/30/16, 18:06
Size of backup disk: Too small
Backup size 999.92 GB < (Disk used 486.10 GB X 3)
Top Processes by CPU: ⓘ
71% bird
8% WindowServer
5% kernel_task
5% DashboardClient(2)
1% fontd
Top Processes by Memory: ⓘ
1.04 GB Google Chrome Helper(6)
818 MB kernel_task
483 MB Preview
246 MB TeXShop
246 MB Mail
Virtual Memory Information: ⓘ
76 MB Free RAM
7.92 GB Used RAM (2.19 GB Cached)
187 MB Swap Used
Diagnostics Information: ⓘ
Aug 3, 2016, 09:05:09 PM /Library/Logs/DiagnosticReports/suggestd_2016-08-03-210509_[redacted].cpu_resou rce.diag [Details]
/System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/ suggestd
Aug 3, 2016, 07:08:48 PM ~/Library/Logs/DiagnosticReports/Photos_2016-08-03-190848_[redacted].crash
com.apple.Photos - /Applications/Photos.app/Contents/MacOS/Photos
Aug 3, 2016, 07:06:27 PM Self test - passed
Aug 3, 2016, 09:02:29 AM /Library/Logs/DiagnosticReports/suggestd_2016-08-03-090229_[redacted].cpu_resou rce.diag [Details]
Aug 1, 2016, 06:47:47 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-08-01-184747_[ redacted].cpu_resource.diag [Details]
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent