Q: Safari and iPhone
A couple days ago I installed the latest iPhone update. It was fine. Now Safari is not working.
It opens normally but then it locks down. I can enter say, cnn.com, the "wheel" will start turning but that's it. Nothing else happens and stays like that indefinitely.
I have restarted the iPhone a few times now and no improvement. Please help.
Thank you
iPhone 6, iOS 9.0.2
Posted on Aug 4, 2016 8:46 AM
Try these standard troubleshooting steps.
Reset: hold down the Home and Power buttons until you see the Apple logo (10-20 seconds).
If this doesn't help, you might need to Restore your iPhone.
https://support.apple.com/en-us/HT204184
If your backup is to iTunes, make sure it's an encrypted backup.
Posted on Aug 4, 2016 8:50 AM