XxinuokamixX

Level 1 (4 points)

iPhone

Q: Forgot my Iphone Passcode and cant get into itunes

I plugged my phone into my computer but it says it cant Connect until I unlock my phone, and the IPhone icon wont show up either

iPod touch, iOS 7.0.3

Posted on Aug 4, 2016 12:42 PM

I have this question too

Level 10 (120,670 points)

Apple Watch

A:

HI,

You need to follow the instructions in this support article > If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

And make sure iTunes is up to date on your computer.

Get the latest version of iTunes - Apple Support

Posted on Aug 4, 2016 12:45 PM

Q: Forgot my Iphone Passcode and cant get into itunes

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Helpful answers

by Carolyn Samit,Apple recommended

Carolyn Samit Aug 4, 2016 12:45 PM in response to XxinuokamixX
Level 10 (120,670 points)

Apple Watch

Aug 4, 2016 12:45 PM in response to XxinuokamixX

HI,

You need to follow the instructions in this support article > If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

And make sure iTunes is up to date on your computer.

Get the latest version of iTunes - Apple Support
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by XxinuokamixX,

XxinuokamixX Aug 4, 2016 12:54 PM in response to Carolyn Samit
Level 1 (4 points)

iPhone

Aug 4, 2016 12:54 PM in response to Carolyn Samit

I cant restore my IPhone because it wont connect to ITunes, I just made sure my ITunes was up to date and it is
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by Lawrence Finch,

Lawrence Finch Aug 4, 2016 2:51 PM in response to XxinuokamixX
Level 8 (37,891 points)

Mac OS X

Aug 4, 2016 2:51 PM in response to XxinuokamixX

You need to follow the instructions in the first link posted by Carolyn Samit. If you follow them exactly you will not have to enter a passcode on your phone.
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