gtbrane

Level 1 (12 points)

Mac OS X

Q: 1-888-902-2494 removal

I was using Safari and received the above screen message

iMac, OS X Yosemite (10.10.4)

Posted on Aug 4, 2016 3:37 PM

I have this question too

Q: 1-888-902-2494 removal

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by Kappy,Helpful

Kappy Aug 4, 2016 4:27 PM in response to gtbrane
Level 10 (270,039 points)

Desktops

Aug 4, 2016 4:27 PM in response to gtbrane

That is a scam. Ignore it. Do not click on any links and do not call any telephone number. Beware of Browser Pop-Up Tech Support, Phishing Scams.
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by gtbrane,

gtbrane Aug 4, 2016 4:32 PM in response to Kappy
Level 1 (12 points)

Mac OS X

Aug 4, 2016 4:32 PM in response to Kappy

Hi Kappy!
Thanks, i figured as such, but I could not make that page disappear as it was hijacked.
I just got of the phone with Apple and the fix is to close Safari and reopen while holding the shift key down BINGO life is good again!
Thanks again Kappy
gb
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by John Galt,Helpful

John Galt Aug 4, 2016 5:34 PM in response to gtbrane
Level 8 (48,412 points)

Mac OS X

Aug 4, 2016 5:34 PM in response to gtbrane

Please read Phony "tech support" / "ransomware" popups and web pages for a description of, and the solution to, this common scam.
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