HT201314: About OS X Recovery

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Robbie768

Level 1 (4 points)

Mac OS X

Q: iMac has hard drive has errors

my iMac has hard drive errors and will not fully boot up. I have no current back up. I have made an appointment with the Genius Bar, do you think they will be able to fix the errors and save my memories??

iPhone 4

Posted on Aug 4, 2016 5:11 PM

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Q: iMac has hard drive has errors

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by Kappy,

Kappy Aug 4, 2016 5:16 PM in response to Robbie768
Level 10 (270,010 points)

Desktops

Aug 4, 2016 5:16 PM in response to Robbie768

You've provided no relevant information regarding your problem. Therefore, we cannot provide a meaningful reply. You will need to wait until you take the machine in for repair.
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by Robbie768,

Robbie768 Aug 4, 2016 5:26 PM in response to Kappy
Level 1 (4 points)

Mac OS X

Aug 4, 2016 5:26 PM in response to Kappy

Thanks Kappy. I'm not very Apple savy so I really didn't know what to include. Other than it won't boot up in safe mode, recovery mode or allow reinstall of the OS from website or disk. Guess I will find out Monday.
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by Kappy,Helpful

Kappy Aug 4, 2016 7:22 PM in response to Robbie768
Level 10 (270,010 points)

Desktops

Aug 4, 2016 7:22 PM in response to Robbie768

I'd guess the drive has died.
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HT201314: About OS X Recovery

Q: iMac has hard drive has errors

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by Kappy,

by Robbie768,

by Kappy,★Helpful

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by Kappy,Helpful