rlblmac
Level 1
(4 points)
Q: Help with Apple ID
So I wanted to change my apple ID to my real email account.. I created my apple ID when I was young and made the email a fake account.. So I went to go change it in settings and they asked me to update my security questions.. I didn't remember my answers and there was no "forgot answers" button to click on so I can reset my answers and questions.. So now I am temporarily locked out.. what do I do? The only thing I tried doing was trying to unlock the phone but it sent a email to my fake email address which obviously I have no access too... Please help ASAP...
iPhone 5s, iOS 9.3.3
FoxFifth
Level 7
(25,939 points)
For help with the security questions you will need to contact Apple -- see the information below from If you forgot the answers to your Apple ID security questions - Apple Support
If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity.
Once you have access to your Apple ID (if they were able to help you -- they may not be able to if your email isn't valid, you don't have a rescue email, and don't know the security question answers), see the following for instructions on how to change it: Change your Apple ID - Apple Support
