HT205384: Charge your Siri Remote or Apple TV Remote
Learn about Charge your Siri Remote or Apple TV Remote
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Q: Does the Siri Remote for the 4th generation Apple TV come charged or partially charged straight out the box?! Having issues with u ... Does the Siri Remote for the 4th generation Apple TV come charged or partially charged straight out the box?! Having issues with utilizing the remote and getting it set up. Attempting to charge before I send it back more
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Helpful answers
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Aug 4, 2016 6:48 PM in response to M1keG81by Rysz,It leaves the factory charged, but how much charge remains by the time someone gets it depends on how long it took to sell that particular box.
A full charge of the remote takes about 2.5 - 3 hrs.
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Aug 5, 2016 1:59 AM in response to M1keG81by Winston Churchill,- Have you tried charging the remote.
- Have you tried pressing the menu and up button for a few seconds while holding it an inch or two away from the Apple TV, if successful you should see an onscreen message saying the remote has been paired.
- If you have an older remote from an earlier model Apple TV or MacBook, you may be able to use it to restore the Apple TV which in many cases has been enough to re-enable the Siri remote. You will need to complete set up to undertake a restore.
- If you have a USB-C cable you can try restoring it by connecting it to iTunes on a computer.
- If you have tried all these steps, don't have an earlier remote or a USB-C cable or using them is too inconvenient, return it to the store from which you purchased it for a replacement or to have them pair it for you.