HT203516: Get help creating an iCloud backup

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shollandesq

Level 1 (4 points)

iPhone

Q: Back up did not complete then back up turned itself off

My phone has not been backed up for 90 days it says although I have set to do so a few times last night I set it (back up now) watched it get half way done then went to bed this morning it has turned itself off (back up has) and not been backed up for 90 day? *** right.. any tips?

iPhone 6s, iOS 9.1

Posted on Aug 4, 2016 7:05 PM

I have this question too

Q: Back up did not complete then back up turned itself off

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by KiltedTim,Helpful

KiltedTim Aug 5, 2016 2:13 AM in response to shollandesq
Level 9 (54,809 points)

iPhone

Aug 5, 2016 2:13 AM in response to shollandesq

What are you trying to back up to, iCloud or iTunes on your computer. Do you have sufficient space in whichever one it is to accommodate a backup of your phone?
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by Jonathan UK,

Jonathan UK Aug 5, 2016 2:06 AM in response to shollandesq
Level 7 (29,332 points)

Apple Watch

Aug 5, 2016 2:06 AM in response to shollandesq

Hi

Follow the steps here, as appropriate:

If your iTunes backup couldn't be completed or you can't restore from a backup - Apple Support

If iCloud Backup couldn’t be completed or you can’t restore - Apple Support
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by shollandesq,

shollandesq Aug 5, 2016 2:13 AM in response to KiltedTim
Level 1 (4 points)

iPhone

Aug 5, 2016 2:13 AM in response to KiltedTim

I have already read the standard help.
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by Jonathan UK,

Jonathan UK Aug 5, 2016 2:15 AM in response to shollandesq
Level 7 (29,332 points)

Apple Watch

Aug 5, 2016 2:15 AM in response to shollandesq

To avoid a duplication of effort and to ensure that you receive the most constructive replies possible, when asking questions here it is best to also explain, at the outset, any steps that you may already have tried.
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by shollandesq,

shollandesq Aug 5, 2016 2:24 AM in response to KiltedTim
Level 1 (4 points)

iPhone

Aug 5, 2016 2:24 AM in response to KiltedTim

Thought your reply was an auto. I'm talking about my phone - it's set to auto backup (to icloud) but it does not, even plugged in and having clicked 'backup now' with good wifi. no space issues. This morning I checked to see if it had finished backing up (to icloud) as I watch complete halfway last night and it had not and it had turned off 'auto backup' in other words it was not even still set to auto backup anymore..
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HT203516: Get help creating an iCloud backup

Q: Back up did not complete then back up turned itself off

All replies Helpful answers

by KiltedTim,★Helpful

by Jonathan UK,

by shollandesq,

by Jonathan UK,

by shollandesq,

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Helpful answers

by KiltedTim,Helpful