teganlm
Level 1
(4 points)
Q: Back Up MacBook Pro - White Screen of Death
My macbook pro no longer boots up, I get the start up chime then the white screen of death which leads the computer to turn off and on and off and on. I am bringing in my computer for repairs, but I am not able to back anything up as none of the start ups work. I can't access Disk Utility, I have tried! I'm wondering if anyone has experienced this and/or has any suggestions about what to do before I go for repairs.
MacBook Pro
lllaass
Level 10
(187,831 points)
What model MacBook Pro?
Maybe this problem
http://www.apple.com/support/macbookpro-videoissues/
What happens if you connect an external monitor?
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum or other appropriate forum.
