HT201569: If your iPhone, iPad, or iPod touch won't charge

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sabrinamh14

Q: iphone 6 battery charging

My iphone battery has been going from 27% - 19% I have a iphone 6 I've changed the settings put on low power mode and changed the brightness my iphone turned off at 4% and wouldn't turn on the battery symbol showed then it was able to turn itself back on what can i do? I don't have apple care I just got my iphone brand new back in March I dropped the phone once if anyone can help me that would be appreciated!

iPhone 6, iOS 9.3.3

Posted on Aug 4, 2016 10:28 PM

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Q: iphone 6 battery charging

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  • by sberman,

    sberman sberman Aug 4, 2016 10:38 PM in response to sabrinamh14
    Level 8 (39,726 points)
    Aug 4, 2016 10:38 PM in response to sabrinamh14

    sabrinamh14 wrote:

     

    ... I don't have apple care I just got my iphone brand new back in March ...

    Your iPhone should still be warrantied even without AppleCare as it is within the first year of purchase.

     

    Of course, there are conditions ... your  iPhone must be in the country you purchased it, and the issue must be a manufacturing defect and not user abuse.

     

    Regardless, visit an Apple Store or Authorized Apple Service Center and see what advice you get there.

     

    And do not run your battery down to anywhere near 4%.