RickMan233
Level 1 (4 points)
iTunes

Q: How can I stream music in China without using VPN services?

I recently moved to China and have since then had issues with my Apple Music. I can't stream music on my MacBook and my iPhone without using VPN services. It is very frustrating. I have read around and signed out of my account several times. I have also restarted my phone several times but my problem persists. Any help?

Posted on Aug 5, 2016 12:47 AM

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RickMan233

Q: How can I stream music in China without using VPN services?

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  • by steven_a1,

    steven_a1 steven_a1 Aug 5, 2016 1:22 PM in response to RickMan233
    Community Specialists
    Aug 5, 2016 1:22 PM in response to RickMan233

    Hello RickMan233,


    Thank you for using Apple Support Communities. 


    It is my understanding that you have recently moved to China and are no longer able to stream music with Apple Music. I know how important it is for you to be able to steam your music where ever you may be. Have you changed the country of the iTunes and App Store yet to reflect your new home country? 

    If not, this article will provide you with the information about updating the country information: 

    Change your iTunes Store country or region


    Regards

  • by Limnos,

    Limnos Limnos Aug 5, 2016 7:37 PM in response to RickMan233
    Level 9 (53,643 points)
    Mac OS X
    Aug 5, 2016 7:37 PM in response to RickMan233

    Many of Apple's cloud services are restricted to the country to which you are signed and may also use methods to prevent you from using them outside the country. I could easily see China being one of those which itself may have restrictions on what you can do with services outside the country.