update froze my scree
update froze my screen. itune logo and the charger is on the screen but I can not do anything
update froze my screen. itune logo and the charger is on the screen but I can not do anything
If it's a problem with iPod, take this information If your iPod gets stuck on the Apple logo or it doesn't turn on - Apple Support
it is a iPhone 6
The iTunes icon and cable image means that it's gone into recovery mode, you need to connect it (by cable) to a computer's iTunes and that should let you reset the phone - you can then restore to your backup, or just resync your content back to it
thank you but it did not work
said try again later and eject I phone
think I might have to take it to the store?
You could try later, or have you got a different computer that you could try ? If not then you could try going to an Apple store (probably best not to go during peak times, unless you make a Genius Bar appointment beforehand)
update froze my scree