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All replies
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Helpful answers
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Aug 5, 2016 6:12 AM in response to rinlicby Ella Fitzgerald,If it's a problem with iPod, take this information If your iPod gets stuck on the Apple logo or it doesn't turn on - Apple Support
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Aug 5, 2016 7:06 AM in response to rinlicby King_Penguin,The iTunes icon and cable image means that it's gone into recovery mode, you need to connect it (by cable) to a computer's iTunes and that should let you reset the phone - you can then restore to your backup, or just resync your content back to it
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Aug 5, 2016 8:36 AM in response to King_Penguinby rinlic,thank you but it did not work
said try again later and eject I phone
think I might have to take it to the store?
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Aug 5, 2016 8:50 AM in response to rinlicby King_Penguin,You could try later, or have you got a different computer that you could try ? If not then you could try going to an Apple store (probably best not to go during peak times, unless you make a Genius Bar appointment beforehand)