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User profile for user: ianfromquinns rocks
ianfromquinns rocks Author
User level: Level 1
6 points

Hanging Word for Mac

Up to ten times a day I am having to turn off my Mac as Word has hung!

I have check for malware and etrechecked with no clues.

I have installed a new hard drive and reinstalled the entire suite.

Has anybody any ideas at all.

I have also done SMC and PRAM reset

iMac

Posted on Aug 5, 2016 4:25 AM

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3 replies
User profile for user: Carolyn Samit
Carolyn Samit
User level: Level 10
165,615 points

Aug 5, 2016 4:28 AM in response to ianfromquinns rocks

A Safe Mode boot delete system caches that may help.


Follow these steps to start up into safe mode.

  1. Start or restart your Mac.
  2. Immediately after you hear the startup sound, press and hold the Shift key.
  3. Release the Shift key when you see the Apple logo appear on the screen.

After the Apple logo appears, it might take longer than usual to reach the login screen or your desktop. This is because your Mac performs a directory check of your startup disk as part of safe mode.

To leave safe mode, restart your computer without pressing any keys during startup.


Then try Word.

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Hanging Word for Mac

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