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Q: Imac keep freezing! it is driving me crazy

Hi, my imac keep freezing, can someone help me out?

 

Anonymous UUID:       5C2A9991-EE23-B57E-A3EA-45E7E626A685

 

Fri Aug  5 23:20:32 2016

 

*** Panic Report ***

panic(cpu 0 caller 0xffffff80135d6a9a): Kernel trap at 0xffffff7f95965929, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x0000000130df5018, CR3: 0x000000063b2d504c, CR4: 0x00000000001627e0

RAX: 0x0001000000000000, RBX: 0xffffff80584d1600, RCX: 0xffffffffe7114264, RDX: 0x0000000000000001

RSP: 0xffffff82df6eb940, RBP: 0xffffff82df6eb950, RSI: 0x0000000000000002, RDI: 0xffffff80587de300

R8:  0xffffff8043d10000, R9:  0x0000000000000001, R10: 0x0000000000000000, R11: 0xffffff82b858b958

R12: 0xffffff8047d35000, R13: 0xffffff8047d35000, R14: 0xffffff80587de300, R15: 0x0000000000000772

RFL: 0x0000000000010246, RIP: 0xffffff7f95965929, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000130df5018, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0

 

Backtrace (CPU 0), Frame : Return Address

0xffffff82b34e8c50 : 0xffffff80134e5357

0xffffff82b34e8cd0 : 0xffffff80135d6a9a

0xffffff82b34e8eb0 : 0xffffff80135f4093

0xffffff82b34e8ed0 : 0xffffff7f95965929

0xffffff82df6eb950 : 0xffffff7f95941cda

0xffffff82df6eb980 : 0xffffff7f95942004

0xffffff82df6eb9b0 : 0xffffff7f95938096

0xffffff82df6eb9d0 : 0xffffff7f960830e6

0xffffff82df6eba00 : 0xffffff7f95938300

0xffffff82df6eba30 : 0xffffff7f9608383f

0xffffff82df6eba50 : 0xffffff7f959386cf

0xffffff82df6eba80 : 0xffffff7f9593e39c

0xffffff82df6ebac0 : 0xffffff7f95936849

0xffffff82df6ebb50 : 0xffffff8013ae3972

0xffffff82df6ebb80 : 0xffffff8013ae45ea

0xffffff82df6ebbe0 : 0xffffff8013ae1657

0xffffff82df6ebd20 : 0xffffff80135a0780

0xffffff82df6ebe30 : 0xffffff80134e9af3

0xffffff82df6ebe60 : 0xffffff80134cd448

0xffffff82df6ebea0 : 0xffffff80134dcfc5

0xffffff82df6ebf10 : 0xffffff80135c135a

0xffffff82df6ebfb0 : 0xffffff80135f48b6

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAcceleratorFamily2(203.7.1)[5178DF8C-1F96-3D87-8BD4-46B996C41 84A]@0xffffff7f95932000->0xffffff7f9599dfff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[668E3DEE-F98E-3456-92D6-F4FEEA355A72]@0xffffff 7f93d2d000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0 xffffff7f94825000

         com.apple.AMDRadeonX4000(1.3.6)[456C542B-DED6-378D-B849-541FA3B21563]@0xffffff7 f9604d000->0xffffff7f96684fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[668E3DEE-F98E-3456-92D6-F4FEEA355A72]@0xffffff 7f93d2d000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0 xffffff7f94825000

            dependency: com.apple.iokit.IOAcceleratorFamily2(203.7.1)[5178DF8C-1F96-3D87-8BD4-46B996C41 84A]@0xffffff7f95932000

 

BSD process name corresponding to current thread: WindowServer

 

Mac OS version:

15A284

 

Kernel version:

Darwin Kernel Version 15.0.0: Wed Aug 26 16:57:32 PDT 2015; root:xnu-3247.1.106~1/RELEASE_X86_64

Kernel UUID: 37BC582F-8BF4-3F65-AFBB-ECF792060C68

Kernel slide:     0x0000000013200000

Kernel text base: 0xffffff8013400000

__HIB  text base: 0xffffff8013300000

System model name: iMac15,1 (Mac-42FD25EABCABB274)

 

System uptime in nanoseconds: 23166380546997

last loaded kext at 8165102093868: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f96f51000, size 69632)

last unloaded kext at 8428765864572: com.apple.iokit.IOUSBMassStorageDriver 1.0.0 (addr 0xffffff7f9435a000, size 184320)

loaded kexts:

at.obdev.nke.LittleSnitch 4352

com.metakine.handsoff.driver 2.3.2

com.apple.driver.AppleBluetoothMultitouch 90.3

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.20.19

com.apple.driver.ApplePlatformEnabler 2.5.1d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 272.50

com.apple.driver.AppleHDA 272.50

com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.4.0f4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.kext.AMDFramebuffer 1.3.6

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelHD5000Graphics 10.0.8

com.apple.AMDRadeonX4000 1.3.6

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.0f4

com.apple.driver.AppleIntelFramebufferAzul 10.0.8

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.kext.AMD7000Controller 1.3.6

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 37

com.apple.iokit.IOAHCIBlockStorage 2.8.0

com.apple.iokit.AppleBCM5701Ethernet 10.1.11

com.apple.driver.AppleSDXC 1.7.0

com.apple.driver.AirPort.Brcm4360 1000.13.1a3

com.apple.driver.AppleAHCIPort 3.1.5

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleBluetoothHIDKeyboard 181

com.apple.driver.AppleHIDKeyboard 181

com.apple.driver.IOBluetoothHIDDriver 4.4.0f4

com.apple.driver.AppleMultitouchDriver 304.9

com.apple.driver.AppleHIDTransport 5

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.50

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOSerialFamily 11

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOSurface 108.0.1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.0f4

com.apple.iokit.IOBluetoothFamily 4.4.0f4

com.apple.driver.AppleGraphicsControl 3.11.31

com.apple.driver.AppleHDAController 272.50

com.apple.iokit.IOHDAFamily 272.50

com.apple.iokit.IOAudioFamily 203.8

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOAcceleratorFamily2 203.7.1

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleThunderboltEDMSink 4.1.1

com.apple.kext.AMDSupport 1.3.6

com.apple.AppleGraphicsDeviceControl 3.11.31

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.CoreStorage 517

com.apple.driver.AppleThunderboltDPInAdapter 4.1.2

com.apple.driver.AppleThunderboltDPOutAdapter 4.1.2

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 4.0.1

com.apple.iokit.IOThunderboltFamily 5.0.6

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 1100.23

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOAHCIFamily 2.8.0

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 414

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: iMac15,1, BootROM IM151.0207.B04, 4 processors, Intel Core i5, 3.5 GHz, 24 GB, SMC 2.22f16

Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3038372E4130304C4620

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3038372E4130304C4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.21.94.25.1a3)

Bluetooth: Version 4.4.0f4 16320, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

Serial ATA Device: APPLE HDD ST1000DM003, 1 TB

USB Device: USB 3.0 Bus

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

Thunderbolt Bus: iMac, Apple Inc., 26.1

iMac (Retina 5K, 27-inch, Late 2014), iOS 9.3.3

Posted on Aug 5, 2016 8:26 AM

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Q: Imac keep freezing! it is driving me crazy

  • All replies
  • Helpful answers

  • by macjack,

    macjack macjack Aug 5, 2016 8:29 AM in response to naaaq
    Level 9 (55,682 points)
    Mac OS X
    Aug 5, 2016 8:29 AM in response to naaaq

    That's a kernel panic, see this Apple Support Topic:

    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…

    Specifically: Troubleshooting a recurring kernel panic.

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Aug 5, 2016 8:32 AM in response to naaaq
    Level 9 (58,159 points)
    Photos for Mac
    Aug 5, 2016 8:32 AM in response to naaaq

    Your Kernel Panic reports shows that OS X is crashing when it "sees"

     

    at.obdev.nke.LittleSnitch 4352

    com.metakine.handsoff.driver 2.3.2

     

    I would recommend uninstalling LIttle Snitch and locating the apps that uses the driver and either uninstall it or updating it to a version compatible with the version of OS X installed on the iMac. If you are not sure how to uninstall each, first contact the developers to see if they have a recommendation. If they do not, in most cases dragging the app to the Trash is sufficient and then emptying the Trash. Follow that up by restarting the computer in Safe Mode to clear some caches and then restart normally. 

  • by Allan Jones,

    Allan Jones Allan Jones Aug 5, 2016 9:41 AM in response to naaaq
    Level 8 (35,044 points)
    iPad
    Aug 5, 2016 9:41 AM in response to naaaq

    These entries:

          Kernel Extensions in backtrace:

             com.apple.iokit.IOAcceleratorFamily2(203.7.1)[5178DF8C-1F96-3D87-8BD4-46B996C41 84A]@0xffffff7f95932000->0xffffff7f9599dfff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[668E3DEE-F98E-3456-92D6-F4FEEA355A72]@0xffffff 7f93d2d000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0 xffffff7f94825000

             com.apple.AMDRadeonX4000(1.3.6)[456C542B-DED6-378D-B849-541FA3B21563]@0xffffff7 f9604d000->0xffffff7f96684fff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[668E3DEE-F98E-3456-92D6-F4FEEA355A72]@0xffffff 7f93d2d000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0 xffffff7f94825000

                dependency: com.apple.iokit.IOAcceleratorFamily2(203.7.1)[5178DF8C-1F96-3D87-8BD4-46B996C41 84A]@0xffffff7f95932000

     

    often appear when there are problems with the video chipset.