Q: Apple Pay from Lock Screen
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Aug 5, 2016 11:10 AMby rockmyplimsoul,My understanding is that you can only use Apple Pay to reload your Starbucks card with funds, but you cannot make a purchase with Apply Pay -- you can only use the Starbucks app to make a purchase. However, I don't have first-hand knowledge of this, it was a comment from a co-worker awhile back.
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Aug 5, 2016 11:50 AMby Jonathan UK,HelpfulWith the Double-Click Home Button option enabled (Settings > Wallet & Apple Pay), double-clicking the Home button from the Lock screen displays (should display) both passes and Apple Pay cards, including within the stack in the lower portion of the display - including the Starbucks Card, if you have added it to Wallet.
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by Jonathan UK,Aug 5, 2016 11:15 AM
Jonathan UK
Aug 5, 2016 11:15 AM
in response to stevejobsfan0123
Level 7
(28,975 points)
Apple Watchstevejobsfan0123 wrote:
Apple Pay is for credit/debit cards; the Starbucks card is technically a "pass" and will not show up in the Apple Pay menu. You would need to unlock your phone and open the Wallet app to access it.
I'm afraid that this is incorrect.
Wallet is for both Apple Pay cards and passes. Double-clicking the Home button from the Lock screen should provide access to both (with that option enabled).
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Aug 5, 2016 11:50 AMby Jonathan UK,HelpfulIt certainly should (mine does, for example).
If you have not yet done so, it may help to update your iPhone to the latest software:
Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
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Aug 5, 2016 11:24 AMby stevejobsfan0123,It seems you've misunderstood my reply; all I am saying is that the Starbucks card is a pass and not an Apple Pay card. I did, however, miss the part about double tapping the home button. I thought the OP was tapping the phone itself to the reader in the store. Double tapping the home button should indeed show both passes and Apple Pay cards.
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by Jonathan UK,Aug 5, 2016 11:33 AM
Jonathan UK
Aug 5, 2016 11:33 AM
in response to stevejobsfan0123
Level 7
(28,975 points)
Apple Watch
stevejobsfan0123 wrote:
It seems you've misunderstood my reply
Not at all - your reply was both very clear and incorrect, for reasons that you have now explained
stevejobsfan0123 wrote:
You would need to unlock your phone and open the Wallet app to access it.
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Aug 5, 2016 11:39 AMby Jonathan UK,macboyinsf wrote:
Jonathan, thanks, but I am totally up-to-date. I am an IT guy so I'm not a novice about this and I only go to these boards when I am totally stumped.
So, just to confirm, you DO see your Starbucks card when double-tap at Lock Screen?
You're welcome!
Yes, that is correct - I do.
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Aug 5, 2016 11:42 AMby macboyinsf,stevejobsfan0123, I understand you misunderstood my OP. Let's just leave "Apple Pay" out of this for now and refer to the "Wallet App" where ALL our credit/debit cards and passes and other store cards are stored.
Double tapping the Home button at the Lock Screen brings up your Wallet -- I should see everything in my Wallet but I don't. I see everything except my Starbucks card. For the record, this has been the case for a few months already and since I'm off work today, I had time to post about it. I have uninstalled/reinstalled the Starbucks app and also re-added the Starbucks card to my Wallet. I can see it there when I launch my Wallet app but not from the double-tap at Lock Screen. I am stumped; I don't really want to waste my time and do a restore on my phone. Mainly, I wanted to know if others experienced this issue. However, the responses have been interesting and I thank you guys for helping me out.
