iPhone6 will not sync with the latest version of iTunes. Error: This device cannot start - Code 10. Help
My iPhone 4s and iPod will sync but not my iphone 6. I have the most recent versions of iTunes and OS 9.3.4. I am running iTunes for Windows 7.
Check for hardware issues
If you see one of the errors below, you might have a hardware issue:
- 1, 3, 10, 11, 12, 13, 14, 16
- 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
- 1002, 1004, 1011, 1012, 1014, 1667 1669
Here's what to check:
- Make sure that you have the latest version of iTunes.
- Check for issues with third-party security software.
- Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your iPhone, iPad, or iPod.
- If you still see the error message, you can check for outdated or modified software or contact Apple Support.
Information above is from this support article > Get help with iOS update and restore errors - Apple Support