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Aug 6, 2016 10:34 AM in response to srmdunnby chris_g1,Greetings srmdunn,
I see that you’re trying to get your music synced over to your phone and some of the songs are either waiting or ineligible. I know how important it is to have all your music on your iPhone. I’ll be happy to help.
I have a resource that should help. Check out If you see error -5000, -69, 13010, or 13014 when you sync music in iTunes - Apple Support
While you might not be getting that specific error message, the article has a lot of helpful things to try to help get this taken care of.
Take care.
