Akshay883
Level 1
(4 points)
iPhone
Q: frozen
my name is Akshay patel
phone model; iphone 4
verison; 7.1.2
I'm using and iPhone 4 and my screen is frozen and force restart is also not working as the screen is frozen i cant even reset my iPhone and the second problem is i have a passcode in my iPhone and my screen is frozen so i cant unlock my iPhone and restore it through computer.
iPhone 4, iOS 7.1.2
by Jonathan UK,Apple recommended
Jonathan UK
Level 7
(29,448 points)
Apple Watch
Hi
Try following the instructions here:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
