I just made a genius bar appointment a few days ago with the Apple Store app, now the app doesn't give me that option? used to be an icon for store then you made an appointment, now that is gone? What did I do?
iMac, Mac OS X (10.5.5)
The Apple Store app has been updated and the option to make an appointment in app seems to be removed.
You need to use this link if you'd like to make a new appointment.
Jarne
They must have changed the whole way they are doing service because it looks like you have to go through one of their phone or texting options first to get to the genius bar appointments. I cannot find a direct link to genius appointments. interesting, thanks
I also wondered this today. They have changed the design of the Apple Store app and now you can't book appointments like you used to. You have to come out of the app on to the web page whereas before it was simple and you could do it easily through the app as well as checking for cancellations. I really miss this features. Any chance this will come back??
NOT impressed Apple. I am trying to book an appointment and despite my best efforts cannot find a way to do this. One "huge step backward from mankind". OMG how hard do you want to make it for customers to book an appointment to see a Genus Bar tech. I actually don't think it is possible via the web. Aweful!
Same issue. I actually made an appt on the website and wanted to reschedule for a different location. Not I can't get the option back. Soooo frustrated. I already talked and chatted with tech support and have a case numebr - I need ot take it in,
I actually have this issue too. Apparently, they don't want customers having an easy way to make appointments. I actually have an additional issue with this because it won't even let us view our current appointments on the app.
apple store app not showing genius bar
