rahul2000

Q: dark spots on back side of iphome 6s plus

Dark spots are appearing on the aluminium back side of iphome 6s plus. The brand new phone was purchased on 2 June 2016. These spots are increasing day by day. The spots do not go on cleaning.

iPhone 6s Plus, iOS 9.3.3

Posted on Aug 6, 2016 8:23 AM

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Q: dark spots on back side of iphome 6s plus

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  • by Oliver.James,

    Oliver.James Oliver.James Aug 6, 2016 8:51 AM in response to rahul2000
    Level 1 (127 points)
    Aug 6, 2016 8:51 AM in response to rahul2000

    Hello,

     

    That doesn't sound good. Is the phone in a case that could be damaging the aluminium? I would suggest taking it into Apple to have a look at.

     

    Good Luck!

  • by rahul2000,

    rahul2000 rahul2000 Aug 10, 2016 2:17 AM in response to Oliver.James
    Level 1 (8 points)
    iPhone
    Aug 10, 2016 2:17 AM in response to Oliver.James

    No there is no such case. I visited the Apple service center but they are not competent enough to understand the cause. They could not say how the spots are increasing. I have seen other posts in the internet with the same problem.

    Very disappointing support from Apple.

  • by rahul2000,

    rahul2000 rahul2000 Aug 25, 2016 2:26 AM in response to rahul2000
    Level 1 (8 points)
    iPhone
    Aug 25, 2016 2:26 AM in response to rahul2000

    I have spoken to the Apple care people over the phone a number of times and they asked me to send them the photographs of the affected area of the enclosure. I have sent the photographs a long back however there is no response till date. I am attaching one photograph here. The worm like marks are increasing day by day. The top layer is getting chipped off from few places. Very disappointed by Apple.

     

    chipping-iphone.jpg