iTunes recently automatically updated to 12.4.3.1. I subscribe to Apple Music with my playlists in the cloud. After the update, the playlists content was partially deleted. Why would this be?
MacBook Pro (Retina, 15-inch, Late 2013), OS X El Capitan (10.11.3)
Greetings sdandlucy,
Thanks for swinging by the Apple Support Communities! It sounds like you are missing some of the playlists that you added through your Apple Music membership after updating iTunes. I'll be more than happy to provide you with some information.
Let's ensure that you're signed in with the correct Apple ID and that iCloud Music Library is enabled in iTunes settings. Check out this article for details on how to do that:
Use your Apple Music membership to get your music on all of your devices
Take care!
Dear alex_oz
Thnaks for ther reply; I had already checked that and the devices were signed in and had iTunes Cloud Music library enabled.
Cheers,
Simon
Why did iTunes lose all my Playlists after update 12.4.3.1?
