Q: Songs missing from iTunes purchase history (on iPhone)
I was listening to an album I purchased and I noticed that five songs are missing from the album. When I pull up the album in the iTunes Store on my phone, it shows all 24 songs, and next to the five that are missing, it says 'Purchased' instead of 'Play'. When I go into my purchases in iTunes, it only shows 19 songs. When I select the 'Not on my iPhone' section, the five missing songs are not there.
Coincidentally, this was an album I preordered. At the time I placed my preorder, those five songs were available, and immediately downloaded. When the full album became available, they immediately appeared on my iPhone and in iTunes on my computer. However, I had duplicate copies of each song showing up in iTunes on my iMac. I deleted one copy of each song and everything was fine for a couple of weeks. But after updates to both iTunes and my iPhone, I tried listening to the album this morning, I noticed the songs were missing.
Is there any way to find and redownload these missing songs?
iPhone 6, iOS 9.3.3
Posted on Aug 6, 2016 10:18 AM
It's possible that you've hidden them from the cloud, in which case you should be able to unhide them so that they show in the Purchased sections again : Hide and unhide iTunes Store, App Store, or iBooks Store purchases - Apple Support
Posted on Aug 6, 2016 10:33 AM