I cannot get my payment details to save? In turn I cannot purchase thru ITunes. Please help
iPhone 6 Plus, iOS 9.3.3
What happens when you try to put in new details, are there any error messages showing on the screen ? If no error messages have you tried doing it on both your iPhone and computer's iTunes ?
I add the expiration date & the CVV & "save" them.....it always responds as if the info has been saved. When I go to buy something thru an app, I get a message saying that the transaction couldn't be completed & to contact apple support. I don't have a PC, just my phone.
For security reasons the date and security code won't show the next time that you log in and view the card's details - so unless you are getting an error on that screen they are likely to have been verified.
When trying to purchase and getting the message to contact iTunes Support, have you done so ? If not (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on Contact Support towards the top right
- click on Get Help under 'Talk To Us'
Or use this form : https://www.apple.com/emea/support/itunes/contact.html
My payment info (exp date
