MY MacBook Pro boots up to the home screen but then once it's opened I can't get any apps to open. They will jump and a dot appears below them but nothing actually happens. I tried to restart but cant get a start up ding so I can't reset anybof the parameters. Please help!
MacBook Pro, iOS 9.3.1, Can't tell exactly what version.
What specific model MacBook Pro?
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.
Frozen MacBook pro
