HT204770: Get help with iOS update and restore errors
Learn about Get help with iOS update and restore errors
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Helpful answers
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Aug 7, 2016 2:55 AM in response to lilmizbreeby Briansyddall,Hi
Make sure your PC is running latest itunes 12.4.4
Turn iPhone off
Connect lead to USB on your PC
Press & hold power button down don,t let go
Connect lead to iPhone keep power button pressed down until PC sees iphone.
Then wait for restore you may need to do this more than once
Before it works.
Cheers
Brian