HT204770: Get help with iOS update and restore errors

Learn about Get help with iOS update and restore errors
lilmizbree

Q: 39

I keep getting "error -39" when trying to restore my iphone 5c on itunes. my phone is stuck in recovery mode and is not jailbroken.

Posted on Aug 6, 2016 9:54 PM

Close

Q: 39

  • All replies
  • Helpful answers

  • by Briansyddall,

    Briansyddall Briansyddall Aug 7, 2016 2:55 AM in response to lilmizbree
    Level 6 (8,156 points)
    Apple Watch
    Aug 7, 2016 2:55 AM in response to lilmizbree

    Hi

    Make sure your PC is running latest itunes 12.4.4

    Turn iPhone off

    Connect lead to USB on your PC

    Press & hold power button down don,t let go

    Connect lead to iPhone  keep power button pressed down until PC sees iphone.

    Then wait for restore you may need to do this more than once

    Before it works.

    Cheers

    Brian